3 Ways Technology Has Improved Healthcare

Everyone knows technology has made things easier in some cases and more complicated in others. Where does healthcare stand with this?

Healthcare information has become more accessible to everyone, making it much easier to enroll, waive, view benefits, download an ID card, and more. Without technology, picking up the phone was a must to find anything. Now, most services are available at your fingertips, 24/7.

1. Online enrollment platforms

There are several online enrollment platforms that exist, many of which are now offered through brokers. These platforms allow you to view your benefit options, cost comparisons, and enroll/waive and sign electronically.

If your broker isn’t offering an enrollment platform, contact us now and we will offer you a 10-minute consultation free of charge.

2. Online ID cards & network/provider searches

Lost your ID card? Forgot it at home? Most carriers nowadays have online ID cards accessible to you on their member websites. If you’re unsure where to find your ID card or the member website, contact your benefits broker and they’ll assist you.

Not sure if your doctor is in-network? Not even sure what in-network means? Ask your broker or employer for a provider search so that you can look up doctors near you and make sure you’re covered with your insurance before receiving services.

3. Carrier Portals

Brokers and employers have access to carrier portals, which means quicker service and turnaround times. Brokers and employers can log on directly to the carrier portal to view their current policies and policy information, subscribers and dependents, invoices and current balance due, claim status, and more. This saves time and headache calling carriers and waiting on hold on an 800 number.